Help

Help for your shop

Plain answers to the questions shop owners ask us.

Texting your clients

Text every client who's visited: the thank-you, the touch-up check-in, the review ask and your offers, from your own number. Who gets a text, and the cost.

Updated October 18, 2026

Registering your shop for texting

Every business that texts its customers has to be approved first. What you need, how long it takes, what it costs, and what to do if it comes back.

Updated October 17, 2026

When a parent signs for a minor

What your waiver form asks when a client is under 18, what your state allows for a tattoo and for a piercing, and where you turn it on in your dashboard.

Updated October 15, 2026

Your IRS letter

The CP-575 is the letter the IRS sent with your EIN. Why your legal name has to match it word for word, and how to get a 147C when the letter is gone.

Updated October 15, 2026